Effective Date: October 14, 2026

Last Updated: October 14, 2026

Website: https://drgopalkrishnarai.com

Clinical Entity: Dr. Gopal Krishna Rai (Interventional Cardiologist), Star Hospital, Varanasi, Uttar Pradesh, India.

1. Introduction

Dr. Gopal Krishna Rai (“we”, “us”, “our”, or “the Clinic”) values your personal privacy and is committed to protecting the confidentiality of your health and identification data. This Privacy Policy outlines how personal data and non-personal diagnostic inquiries submitted via drgopalkrishnarai.com are collected, utilized, maintained, and secured in compliance with the Digital Personal Data Protection Act (DPDP), the Information Technology Act, 2000, and professional ethical standards governed by the National Medical Commission (NMC).

2. Compliance with National Medical Commission (NMC) Guidelines

In adherence to the National Medical Commission Registered Medical Practitioner (Professional Conduct) Regulations:

Purely Informational Purpose: All content, clinical service summaries (including coronary angiography, angioplasty, and pacemaker care), health blogs, and procedural descriptions hosted on this website are published solely for general health awareness and patient education.
No Solicitation or Advertising: Nothing on this website constitutes direct commercial solicitation, patient canvassing, comparative excellence claims, or self-aggrandizing advertisement.
No Doctor-Patient Relationship: Browsing this website, submitting an inquiry form, or sending an electronic communication does not establish a binding, formal doctor-patient relationship. A clinical relationship is formed solely upon an in-person diagnostic evaluation or a formal, verified teleconsultation conducted under valid medical registration standards.
Emergency Care Exclusion: Electronic forms on this website must never be used for medical emergencies. In the event of acute chest pain, cardiac arrest, severe dyspnea, or any life-threatening situation, patients must immediately contact emergency services or proceed directly to the 24/7 Emergency Department at Star Hospital, Akhri Bypass, Varanasi.

3. Information We Collect

We only collect information voluntarily provided by visitors or through automated web interactions:

A. Information Provided Voluntarily

Personal Identifiers: Name, telephone number, and email address submitted via appointment or contact forms.
Clinical Inquiries: General descriptions of symptoms, inquiry notes, or requests for report evaluation entered into message text fields. (Patients are advised not to submit confidential, unencrypted government identity documents or intimate medical records through open contact forms).

B. Automatically Collected Data

Technical Analytics: IP address, browser type, device details, operating system, and page visitation logs collected strictly for performance optimization, server safety, and security diagnostics.
Cookies: Minimal functional cookies used to retain user interface settings. We do not use invasive third-party ad-tracking cookies.

4. Use of Collected Information

Any information you provide is utilized strictly for legitimate, ethical purposes:

Scheduling, confirming, or rescheduling outpatient (OPD) cardiology consultations.
Responding to non-urgent clinical or procedural inquiries.
Providing administrative assistance regarding hospital directions, scheme empanelment (e.g., Ayushman Bharat / PM-JAY), or reporting desk workflows.
Maintaining internal records and administrative logs as required by applicable healthcare standards.

We do not sell, rent, trade, or distribute your personal or contact details to third-party marketing companies, ad brokers, or lead aggregators.

5. Data Confidentiality & Security

We maintain reasonable and industry-standard technical, physical, and administrative safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Access to submitted inquiries is strictly limited to authorized clinical administrative staff bound by medical confidentiality obligations.

6. Website Maintenance & Technical Agency Disclosure (Nexus Digitech)

This website (drgopalkrishnarai.com) has been technically developed, designed, configured, and is periodically maintained by Nexus Digitech (Digital Agency, Varanasi, Uttar Pradesh) acting strictly as an external technical service provider.

Limitation of Technical Agency Liability:

Medical & Clinical Disclaimers: Nexus Digitech is a digital marketing, web development, and technical services consultancy. Nexus Digitech and its team members are not medical professionals and do not render clinical opinions, diagnostic judgments, or healthcare advice.
Content & Medical Information: All medical facts, clinical opinions, credentials, surgical scopes, service representations, and doctor profile details displayed on this website are provided directly, authorized, and verified by the clinical entity / doctor. Nexus Digitech shall not be held liable or responsible for any clinical content disputes, diagnostic interpretations, inadvertent medical discrepancies, or regulatory/statutory content violations governed by medical councils, statutory authorities, or third-party claims on this website.
Technical Availability: While Nexus Digitech works to ensure secure, uninterrupted technical uptime, neither the agency nor the doctor guarantees that website access will be error-free or uninterrupted at all times.

7. Third-Party Links & Services

Our website may provide outbound links to third-party tools or platforms, such as Google Maps for hospital location routing, WhatsApp for communication desks, or external healthcare portals. We hold no responsibility for the independent privacy policies, tracking mechanisms, or data practices of these external services. We encourage you to review their respective policies independently.

8. Patient Rights

Subject to applicable Indian data privacy regulations, you have the right to:

Request review, modification, or correction of your contact details submitted via our web forms.
Request the deletion of non-clinical administrative data submitted through website forms (subject to statutory medical record-keeping mandates).
Withdraw consent for non-essential administrative notifications.

9. Updates to This Policy

We reserve the right to revise or modify this Privacy Policy and Legal Disclaimer as necessary to reflect updates in regulatory mandates, clinical guidelines, or website capabilities. Any revisions will be updated on this page with an adjusted “Last Updated” date.

10. Contact Information

If you have questions, regulatory feedback, or concerns regarding this Privacy Policy, you may contact our clinical desk:

Consultant: Dr. Gopal Krishna Rai (Dr. G. K. Rai)
Practice Location: Star Hospital, Akhri Bypass, Chunar Road, Varanasi, Uttar Pradesh – 221011
Official Email: support@drgopalkrishnarai.com (or contact@drgopalkrishnarai.com)
OPD Helpline: +91 8280846997